It is the text from here.

Update day: February 17, 2020

We tell Sapporo City Call Center a little and call

Other than inquiries such as various systems or procedures for Sapporo, we answer facility, event, slight question of living including public transport guidance. When we do not know whether we should ask city hall, which department of Ward Office, we are reliable.

We run Sapporo City Call Center by private company (linkage service) which Sapporo entrusted with.

◆[telephone] 011-222-4894 (two jirushiyakusho)
[FAX] 011-221-4894

[E-mail] info4894@city.sapporo.jp

※We perform reply of inquiry from the e-mail address mentioned above. On inquiry, please set to receive email from the e-mail address mentioned above. In addition, we may not receive in Sapporo City Call Center when we replace source e-mail address with e-mail address unlike fact and transmit. Thank you for your understanding.

◆Hours: 7 days a week from 8:00 to 21:00
 ※"Sapporo City Call Center" supports Japanese, English, Chinese, four languages of the Hangul Alphabet.

 ※When you inquire by FAX, please fill in FAX number of source (you) without forgetting.

 ※Telephone, FAX, E-mail becomes the handling in establishment time. When you accept overtime, please note that it may become the handling after the next day.

  

 

When you want to check by yourself, please use "common question retrieval service".

 

 

 

Please contact the following department in charge for opinion, inquiry about administration, correspondence of Sapporo City Call Center.
Department in charge: General Affairs Bureau Public Relations Department Citizen Consultation Section

Phone number: 011-211-2042 (excluded for Saturdays, Sundays, and holidays, New Year holidays for 15 minutes at ~17 time at 8:45)